Founded in 2016, independently owned PillowPH provides comfort to pharmacy benefit plan sponsors by employing an overall service philosophy that’s easy and straightforward for clients, members, doctors and pharmacies too.
Rest assured: We go beyond the spreadsheet to minimize costs and frustrations and deliver a simplified and more comfortable overall PBM experience, from your first meeting with us through the forging of a new partnership and ultimately the ongoing support of your members’ experience and total health.
At last, pharmahealth’s been made easy.
“The system does not work.” That was the conclusion to which Steve Drucker, a Pillow PH co-founder, kept coming back to, and one that kept him up at night.
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With a proven track record of building businesses and a shared passion to address the inefficiencies and abuses seen across the healthcare system, the Pillow PH leadership team has been assembled to marry experience with compassion and an industry-transforming commitment to comfort and simplicity.
Founder/CEO/President
Prior to founding PillowPH, Steve served in senior executive roles at several Pharmacy Benefit companies. As ProCare Rx’s Chief Administrative Officer, General Counsel, and VP of Strategic Relationships he helped grow the company exponentially. After ProCare, Steve served as primary counsel to RelayHealth Pharmacy, a subsidiary of McKesson, a Fortune 15 company. Earlier in his career Steve was an associate and partner in the Am Law 100 law firm of Womble Carlyle. He has served as strategic business advisor to numerous early stage companies, successfully assisting them in navigating the challenges of debt and equity financing, contracting, joint ventures, governance, M&A, real estate, compliance, and regulatory.
Chief Service Officer
Barney brings a wealth of experience to PillowPH having spent over twenty years at Medco Health Solutions in member services and client services, interacting with customers, patients, employees and senior executives or managing those who did. Reporting to the former Medco CEO he often worked on special projects and communications, importantly supporting the sales and business development function and often meeting with clients and prospects. Barney brings a wealth of PBM experience to our company. Prior to Medco, Barney ran the customer service function at American Express and served as a manager trainer at Arthur Andersen
Chief Operating Officer
Joe leads end-to-end operations at PillowPH. Joe believes deeply in delivering great service and value to clients and members. Joe brings a twenty-year background in Healthcare technology and services, including leadership roles at Medco, Express Scripts, and Coventry/Aetna. Joe has deep experience in leading large scale operations and IT projects in the PBM space. Under Joe’s operational leadership at Medco the company’s Medicare plan was awarded the first and only National Five-Star Medicare PDP. Joe holds an MBA in Finance from Fordham and a BS in Industrial Engineering from Rutgers.
Chief Clinical Officer
Monica believes in ensuring that right medication is available for the right patient at the time they need it. This belief ensures that the clinical programs that are part of PillowPH’s offerings deliver best in care to the clients and members that we service. Monica brings a thirty-year background in Managed Care Pharmacy, and has held many leadership roles at Medco, Express Scripts, and Veridicus Health. Monica has a wide breadth of experience including government funded programs and compliance. Monica also held roles in account management at Medco focusing on the clinical needs of clients. Monica is a licensed pharmacist and holds a BS in Pharmacy from the University of Utah.
Estimated annual U.S. cost of non-compliance with prescribed medications.
Source: RN Casemanager (2005, August 1)
Total PBM market share for three big industry players (Express Scripts, CVS/Caremark, OptumRx)
Source: Drug Channels Institute, The 2016 Economic Report on Retail, Mail and Specialty Pharmacies
Number of individuals getting their pharmacy benefits coverage from self-insured employers.
Source: Modern Healthcare